FAQs

How do I place an order?

Placing an order with Maxden is easy! Simply browse our website, add your desired items to your shopping cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and voila – your order will be on its way to you soon!

What payment methods do you accept?

We accept a variety of payment methods to accommodate our customers' preferences, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and more. Rest assured, all transactions are secure and encrypted for your protection.

How can I track my order?

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. Simply click on the tracking number or enter it on our website's tracking page to monitor the status of your shipment in real-time.

What is your return policy?

We want you to be completely satisfied with your purchase from our Store. If for any reason you're not happy with your order, you may return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information on eligibility and instructions.

Do you offer international shipping?

Yes, we offer international shipping to select countries worldwide. Shipping rates and delivery times may vary depending on your location. At checkout, simply enter your address to see available shipping options and estimated delivery dates.

How can I contact customer support?

Our dedicated customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at support@maxden.com or by filling out the contact form on our Contact Us page. We strive to respond to all inquiries within 24 hours.